Privacy Policy

Introduction

Welcome to StepLearnChinese. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: includes name, username or similar identifier.
• Contact Data: includes email address.
• Technical Data: includes device information, IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Profile Data: includes your learning preferences, study history, vocabulary lists, and progress data.
• Usage Data: includes information about how you use our website and services.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our Chinese learning services
• To personalize your learning experience
• To track your learning progress and provide recommendations
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal data within 30 days.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

Third-Party Services

We may use third-party services for analytics, authentication, and hosting. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Please refer to their respective privacy policies for information on their privacy practices.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@steplearnChinese.com